Support Packages

IdeasUnlimited offers its clients several flexible monthly packages as shown below. Each package comes with numerous value added features to benefit the client without any additional costs. Use of these features is at the client’s discretion and their purpose is to help the clients prosper in their business.

Review each of the packages below and contact us to get started or if you have any further questions. We look forward to working with you!

  • IU Starter Package: 1 Agent

    • Agent: Top quality worker
    • Project Management: Macro Management
    • Project Monitoring: Basic Monitoring
    • VOIP: Manual Incoming, Outgoing, Voicemail box and Manual call recording
    • Email: IU Gmail, Google docs, Calendar
  • IU Silver Package: 1-5 Agents

    • Agent: Top quality workers with remote and on-site options
    • Back-up: Paid options available
    • Project Management: Complete 24/7 Management
    • Project Monitoring: Extended Monitoring (URL, APP, Location)
    • QA: Paid options available
    • VOIP: Manual and Automated VOIP options available at client’s discretion
  • Features include:

    • Company IVR
    • Company Extensions (unlimited incoming extensions)
    • Incoming Toll-Free or Local Number
    • Outbound Local Number with Caller ID
    • Automated Call Recording
    • Automated Voicemail options
    • Call Queue, Call Routing and Call Forwarding
    • On-Hold, Off-Hours and Other Automation Options
    • Video and Audio Conference Options
    • Email and Mobile Notifications
    • Email: Business Email with basic features
    • File Sharing: Cloud storage and sharing 1TB
    • MS Suite: Business Subscription
    • Calendar and Task Management: Business Platforms
    • Reporting:
    • Weekly and Monthly Workers/Project Assessment
    • Monthly Score-Card for potential business growth
    • IT Troubleshooting: Options available
  • IU Gold Package: 5+ Agents and 24/7 Support

    • Agent: Top quality workers with remote and on-site options.
    • Back-up: Complete Team Back-up
    • Project Management: Complete 24/7 Management
    • Project Monitoring: Extended Monitoring (URL, APP, Location)
    • QA: Complete QA
    • VOIP: Automated VOIP

     

    Features include:

    • Company IVR
    • Company Extensions (unlimited incoming extensions)
    • Incoming Toll-Free or Local Number
    • Outbound Local Number with Caller ID
    • Automated Call Recording
    • Automated Voicemail options
    • Call Queue, Call Routing and Call Forwarding
    • On-Hold, Off-Hours and Other Automation Options
    • Video and Audio Conference Options
    • Email and Mobile Notifications
    • Other extended features
    • Email: Business Email with all features
    • File Sharing: Cloud storage and sharing 1TB
    • MS Suite: Complete MS Suite Business Subscription
    • Calendar and Task Management: Business Platforms
    • Reporting:
    • Weekly and Monthly Workers/Project Assessment
    • Monthly Score-Card for potential business growth
    • IT Troubleshooting: Complete coverage
  • IU On-Demand Package

    • IU will set up the features depending on the requirement of the project.
    • Please contact us to get further details.
  • IU Staffing Package

    • Coming Soon
  • IU Website and IT Maintenance Package

    • Coming Soon

Please connect with one of our professional consultants for any inquiry: