TECHNICAL SUPPORT SERVICE

Benjamin Franklin had it right – An ounce of prevention is worth a pound of cure.

Getting in front of technology needs before they become a concern for their clients is very important for companies with technical product and service offerings.

With IdeasUnlimited, you can be sure that your customer support process is in the right hands. Unlike other companies, you Our team of highly skilled tech support agents can provide Tier 1, 2 and 3 level hardware, software and technical support via phone, email, chat, desktop sharing platforms.

  • Technical Support Services:

    • T1 Support: Software
    • T2 Support: Software and Hardware
    • T3 Support: Software, Hardware, Server, Network
    • Tech Support: Product Demo Team
    • Tech Support: Product Implementation Assistance
    • Tech Support: On-Going Product Support
  • HIGHLIGHTS

    • 2 Years’ Experience
    • Desktop Sharing
    • Tool Management
    • Excellent English
    • Back-End Support
    • Variety of Services
    • Flexible Contract
    • Monitoring Platform

Please connect with one of our professional consultants for any inquiry: